PRIVACY POLICY OF ALAJIAN GROUP INC.
Effective Date: December 2025
Alajian Group Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information belonging to our clients, prospective clients, website visitors, and individuals who interact with our services. This Privacy Policy describes the categories of information we collect, how we use and share that information, and the rights available to you under applicable federal and state law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
This Privacy Policy applies to information collected through our website, www.alajiangroup.com, and through related online platforms that link to this Policy (collectively, the “Site”). This Policy does not override or diminish confidential obligations owed to our clients under federal tax laws, state accountancy rules, or engagement letters.
1. CONSENT AND ACCEPTANCE
By accessing or using the Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any portion of this Policy, you should discontinue use of the Site.
Use of the Site does not itself create an accountant-client relationship. If you are or become a client, additional privacy and confidentiality protections under Internal Revenue Code §7216, Circular 230, and state professional standards apply.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Information You Provide Directly
- Name, email address, phone number, message content
- Business name, address, or professional details
- Information provided when subscribing to newsletters or opting in to SMS communications
- Information submitted through contact forms, scheduling links, or client intake processes
B. Automatically Collected Information
We may automatically collect:
- IP address, browser type, device identifiers
- Operating system, referring URLs, and session data
- Log files, interaction history, clickstream data
- Information gathered through cookies, pixels, and analytics tools
C. Sensitive Information
We do not intentionally collect sensitive financial data through the Site. Any financial information later provided during client intake or service delivery is governed by separate, stricter confidentiality obligations.
D. Children’s Data
Our Site is not directed to children under age 13, and we do not knowingly collect information from minors.
3. HOW WE USE YOUR INFORMATION
We use personal information to:
- Operate, maintain, and improve the Site
- Respond to inquiries and provide requested services or information
- Send newsletters, alerts, and updates
- Communicate deadlines, reminders, and service-related notices
- Analyze website usage and performance
- Prevent fraud and maintain security
- Comply with legal, regulatory, and professional obligations applicable to accountants
- Maintain internal business records
We do not use your information for automated decision-making that has legal or significant effects.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Understand visitor activity and preferences
- Improve functionality and user experience
- Analyze Site traffic patterns
- Support personalization and security
You may disable cookies in your browser settings. Our Site may not respond to all Do Not Track signals, though we make reasonable efforts to honor applicable browser settings.
We utilize a Consent Management Platform that enables you to manage cookie preferences at any time.
5. HOW WE SHARE PERSONAL INFORMATION
We do not sell personal information.
We may share information with the following trusted service providers, strictly for operational and compliance purposes:
- Website hosting and IT support vendors
- Analytics platforms (e.g., Google Analytics)
- Email and communication service providers
- Professional advisors (legal or compliance consultants)
- Governmental or regulatory authorities when legally required
All service providers are contractually required to maintain confidentiality and use the information only to perform services on our behalf.
6. DATA RETENTION
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy or to comply with applicable federal, state, and professional retention requirements, including:
- Internal Revenue Code §7216
- Circular 230 obligations
- AICPA and state board recordkeeping rules
- CCPA/CPRA requirements
- Contractual obligations in your engagement letter
7. RIGHTS OF CALIFORNIA RESIDENTS (CCPA / CPRA)
California residents have the following rights regarding personal information collected within the past 12 months:
A. Right to Know
You may request disclosure of:
- Categories of personal information collected
- Purposes for which information is used
- Categories of third parties with whom information is shared
- Specific pieces of personal information collected about you
B. Right to Delete
You may request deletion of personal information, subject to legal and professional exceptions (e.g., tax record retention laws).
C. Right to Correct
You may request correction of inaccurate information.
D. Right to Opt-Out of Sale or Sharing
We do not sell or share personal information for cross-context behavioral advertising.
E. Right to Non-Discrimination
We will not deny services, charge different prices, or provide lower quality services due to your exercise of privacy rights.
Submitting a Request
Email: info@alajiangroup.com
Authorized agents may submit requests on your behalf with appropriate documentation.
8. RIGHTS OF EU/EEA RESIDENTS (GDPR)
If subject to GDPR protections, you may exercise:
- Right of access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
Our lawful bases for processing may include consent, contractual necessity, legitimate interests, and compliance with legal obligations.
Transfers outside the EEA are safeguarded by approved mechanisms such as Standard Contractual Clauses.
9. DATA SECURITY
We implement administrative, physical, and technical safeguards designed to protect personal information, including:
- Encryption where appropriate
- Access controls and authentication
- Secure hosting environments
- Internal confidentiality procedures consistent with CPA professional standards
While no system is entirely secure, we maintain measures appropriate to the sensitivity of the information we handle.
10. ACCESSIBILITY
Individuals with disabilities may request this Privacy Policy in an alternative format by contacting info@alajiangroup.com.
11. CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy periodically. Material updates will be posted with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of the revised Policy.
12. CONTACT INFORMATION
For privacy inquiries or to exercise your rights, contact:
Alajian Group Inc.
Email: info@alajiangroup.com
Website: www.alajiangroup.com
13. SMS COMMUNICATIONS & CONSENT (10DLC, TCPA & CTIA COMPLIANCE)
(Merged Section)
Alajian Group Inc. may allow users to opt in to receive SMS/text messages for reminders, updates, alerts, scheduling notifications, and marketing communications related to our services.
A. Explicit Opt-In Consent
By providing your mobile number and opting in through our website, forms, landing pages, or other written call-to-action, you provide affirmative consent to receive SMS messages from Alajian Group Inc.
Required CTA (displayed at sign-up):
By submitting your phone number, you agree to receive SMS messages from Alajian Group Inc. Message & data rates may apply. Message frequency varies. Reply STOP to cancel. Reply HELP for help.
Consent is not required to purchase services.
B. How SMS Data Is Used
We may use your mobile number to:
- Send appointment reminders or deadlines
- Send engagement-related updates or notifications
- Provide service information or firm announcements
- Deliver marketing or newsletter messages (when opted in)
- Authenticate identity or respond to SMS inquiries
We do not sell or transfer your phone number for third-party marketing.
C. Opt-Out Instructions
You may opt out at any time by replying:
STOP
You will receive a confirmation message, after which SMS communications will cease except where required for legal or transactional reasons.
D. Help Instructions
For assistance, reply:
HELP
or email info@alajiangroup.com.
E. Message Frequency & Carrier Disclaimer
Message frequency varies. Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
F. SMS-Related Information We Collect
We may collect:
- Phone number provided
- Opt-in date/time and consent record
- Message logs and delivery reports
- Opt-out history
- Metadata associated with SMS communications
G. Legal Compliance
SMS communications are governed by:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act (when applicable)
- CTIA Messaging Principles
- 10DLC registration rules
- CCPA/CPRA privacy requirements
H. Withdrawal of Consent
Opting out via “STOP” does not affect lawful SMS messages sent before your request was processed.
I. Updates to SMS Terms
We may revise SMS provisions to comply with changes in carrier rules, legal requirements, or internal policy.